SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Cost |
*Estimated Shipping Time |
Free |
7-14 days |
Super Savings £5.99 |
7-10 Days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of LED Lighting Supplies (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of rylitelightingsupplies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Is working
Very good Garland, take boldly)))
All OK
Garland works on batteries. It shines well. Bright. But. Only one mode. Just burning. Not blinking. And the bulbs are heated instantly.
All OK, shining very clearly, there is no damage
It came with a new mail with 2 other parcels, not yet tried. Thank you store, recommend
Very long was the parcel!
Good quality, very bright, happy
The color is not the same as in the photo, but for such money will go
great purchase
Bombezna mountainary
It took a while to get them, but it was stii on time for Xmas. They are lovely!
Thank you
Cool but small
Cool and small
Came to Kiev for 3 weeks, came to ukrmail, Garland super for their money, take it immediately for 10 meters, you will not regret it
Powered by 3 batteries. The parcel in Kiev was registered letter for a little more than a month, tracked.
Everything is cool, but it was necessary to order batteries
Everything works fine, delivery a month.
All відповідає сподіванням. Good of me. Priemniy jovti colir. Uncle.
It came in the navel, relatively quickly, Weeks 3 probably. Batteries are not yet, did not check for performance
The parcel came in a month, from the day of departure. Came whole, it's good to glow. Only the distance between the bulbs is large, and so in general is not bad.
I really like it. Stylish Garland. Can be used as a backlight, a night light.
Everything perfect
Great Garland, I think to take more. I hope with accurate operation will work for a long time))
Excellent! Very beautiful!
From the paverbank works fine, in the photo 2 garlands, upper, letter p, 5 m, and zigzag is 10 m
Very nice shinning these lights. Recommend
Lovely ribbon, red color very well decorated room
Ordered 11.11 came 9.12 in the Rostov region. Everything works. Thank you very much.
And so, start, I came for the parcel, and the goods are not there! Very upset, but I won the dispute, the store apologized and returned the money to me,
Super Garland. I'll order another one. It looks stylish and neat.
The order came a little less than three weeks The condition of the goods is excellent, the Garland is neat. The store is sociable, when ordering mixed color, wrote-changed without problems, answered within two hours. The track was not tracked in Russia, but the seller answered all questions about the delivery! The throwing did not check, but the color is wonderful❤& Middot;
It came intact, not yet included
Thank you!
Very interesting Garland. She came unharmed. Month order went)
The order came quickly, not tracked. Everything works fine.
Came not working
It's great. Bright, everything works. Thank you
very thin wire but cute
Great.
Everything works fine, thin so does not attract much attention to the wiring, shines brightly
I ordered 3 and one is broken, dosen’t work!
Polecam
Great Garland.
A good Garland, the wire is not noticeable almost. Last year I bought 5 meters. But I do not have much, I bought another 10. maybe I'll take more
Part of the bulbs does not burn, took 10 m.
I love it ❤️
Very happy. Everything works.
At the end, it glows worse. Leo glows